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Interoperability – a key enabler for successful user and business centric eGovernment services

Margarida Abecasis - Head of Unit ISA, Directorate-General for Informatics, European Commission ·

The implementation of user and business centric eGovernment services involves several public administration entities. The interoperability of these entities is crucial and goes far beyond pure technical aspects. The presentation will explain how the European Commission Interoperability Solutions for public Administrations programme (ISA) is contributing in this area. It will introduce the European Interoperability Strategy and the European Interoperability Framework drawing the attention to specific interoperability issues that are determinant in the success of eGovernment services implementation.

Margarida Abecasis

Directorate-General for Informatics, European Commission
Margarida Abecasis is a Portuguese ICT engineer specialised in telecommunications with a Master’s in electro technical Engineering and computers. She started her career as a university teacher, moving afterwards to a telecommunications operator company to be involved in modernisation projects. From 1988, she worked as a project manager and a …
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