Interoperability – a key enabler for successful user and business centric eGovernment services
The implementation of user and business centric eGovernment services involves several public administration entities. The interoperability of these entities is crucial and goes far beyond pure technical aspects. The presentation will explain how the European Commission Interoperability Solutions for public Administrations programme (ISA) is contributing in this area. It will introduce the European Interoperability Strategy and the European Interoperability Framework drawing the attention to specific interoperability issues that are determinant in the success of eGovernment services implementation.