Electronic enablement of services means that the agency will take up tasks currently required from a citizen – mainly providing evidence of facts recorded elsewhere in public administration systems. This shall enable equal access to services to all groups of citizens. Providing electronic services shall shorten the time of processing individual requests, eliminate the need to visit agencies in person, and services shall be available “anytime anywhere”. By creating the electronic communication environment the IT enablement moves to the next level: inspecting and approving social benefits requests, their distribution, workflow, and electronic archiving.

Project
Electronic services of the Slovak Republic Ministry of Labor, Social Affairs and Family in the area of processing social benefits, social assistance, and basic benefits for people in material need
Implemented portion of the project, presentation: Activity 2
Creating the Electronic Communication Environment on Central Level.
2010 – 2014