Shared components versus local solutions

Centralization brings efficiency but also the risk of a single weak point; decentralization, on the other hand, fosters competition but costs more money and leads to duplication. The panel concluded that it makes sense to assess each case individually, yet several central building blocks already in the strategy are justified. The ideal for the citizen was described as a "single place" for services – the slovensko.sk portal – regardless of which authority provides the service.

Participants cautioned that technology alone is not enough: coordination among authorities is key. When ministries handle things in isolation and without exchanging data, barriers and inefficient parallel systems arise. Open communication about goals and tasks can speed up delivery and keep everyone aligned on the same objective.