How do you safeguard quality when people, time, and monotonous work are the deciding factors? A Slovak company from the field of quality control in the automotive and manufacturing industries answers with a pilot deployment of artificial intelligence that monitors adherence to work procedures and brings new data as well as reassurance. The story shows why robots don’t always help and how AI can add value as early as the prototype phase.
Cinderella in manufacturing and numbers that compel
The company has been engaged in quality control, rework, and technical support across Slovakia, the Czech Republic, and part of Hungary for 23 years. From a single location it has grown to 13 branches and approximately 460 workstations, with its services used not only by major manufacturers such as Volkswagen, Kia, and Škoda Auto, but also entire supplier chains. In the "Cinderella" work they separate good parts from defective ones and can intervene within an hour when a problem appears on the line.
Over the last decade nearly a billion components have passed through their hands, and the claim rate has remained below 3.6 ppm, which speaks to precision. An analysis of claims and 8D reports, however, showed that more than half of the defects are caused by failure to follow the work procedure. During long and monotonous inspections it is tempting to shorten steps, especially if a thousand parts in a row look flawless. Not even bonuses or penalties at four in the morning will fundamentally override this human factor.
Why neither spot checks nor rapid robotics will help
Spot checks are expensive and tend to uncover errors more by luck than systematically. Traditional robotics and computer vision, on the other hand, run into practical limits, since the jobs are fast-turnaround: a client calls, the team is on site within an hour, and in two days they check both the warehouse and the line. By the time a specific camera or robotic workstation could be set up and tuned, the problem has been resolved and production carries on.
Technologies make sense for long-term projects, but even there the economics may not work out. So they looked for a solution that could quickly deliver control over the procedure, without interfering with the line, and with added value for reporting. The answer was an AI pilot focused on what people actually do when inspecting parts.
AI prototype: track the cycle, not people
In cooperation with the company Cognexa, an "accelerated" consulting-and-implementation project was created based on offline videos from the workplace. The team quickly collected data, manually annotated key events (picking up the product, inspection, placing into a box), and tested algorithms that measure activity in zones. The "activity measure" graph already showed a periodic work cycle and distinguished moments when something else was happening (for example, inserting paper), even though the project also dealt with pitfalls such as hands disappearing as they blended into the background or artifacts from the video codec.
The prototype also received a modular architecture with a view to scaling and deployment. The outputs were hours of video, annotations, algorithm evaluations, samples of annotated records, and a practical table for Excel: how many pieces were processed, what the average cycle time was, how long the net work task took, and where downtimes occurred. In addition, statistical deviations can be detected—if an inspection normally takes 10 seconds and someone does it in 6, the risk of error increases. The pilot thus delivers value today: it improves reporting, flags risky behavior, and increases confidence that work procedures are being followed.