Healthcare worldwide is struggling with a persistent staff shortage, while the number of patients keeps growing. The lecture showed that scaling care is possible through the active involvement of the patient in treatment, prevention, and follow-up. Slovakia is ready for this thanks to widespread smartphones and digital habits from platforms like WhatsApp, Instagram, or Facebook.
One app, the full spectrum of care
The presented solution is “patient‑centric”, that is, designed from the patient’s point of view, and works as a one‑stop application. In a single environment it connects healthcare facilities and home devices, monitors health status, digitizes paper documents, handles appointments, payments and identity verification including biometrics. For doctors and nurses it is crucial that it is an all‑in‑one system: telemedicine, interfaces, data synchronization and interactive care plans are in one place. This minimizes the need to learn new tools and shortens the time spent on administration.
Practical scenarios: from triage to rehabilitation
Before their visit, patients can fill out a self-assessment and go through a simple digital triage, shortening communication at reception and speeding up the first examination. Part of the administrative work thus moves to the comfort of home and healthcare professionals can focus on what matters. Remote education and interactive plans are added to care, guiding the patient step by step. This reduces uncertainty and repeated questions, because people always have the answers at hand on their phone.
The solution has proven itself for recurring diagnoses and standardized procedures. For transplants, the system continuously accompanies the patient with information; for colonoscopy, it activates a seven-day preparation exactly on time ahead of the appointment. Digitized ERAS protocols help with preoperative and postoperative preparation in a clear way and in small steps. In hip replacement, it guides the patient through preparing the home, postoperative care and rehabilitation in a hybrid mode that combines teleconsultations and remote visits by a physiotherapist.