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Discussion "How to optimize the patient journey"

Allan Böhm - Chief Executive Officer and Cardiologist, Premedix Clinic · Jozef Dolník - oncologist, Národný onkologický ústav · Ľubomíra Izáková - The psychiatrist, Faculty of Medicine in Bratislava of Comenius University ·

Slovakia spends less on healthcare than the EU average, yet it also holds the European record for the number of outpatient visits per capita. The core problem is not just money, but inefficiency: specialist gatekeeping doesn’t work, prevention is underestimated, and the patient journey is needlessly convoluted. Solutions are emerging in gatekeeping, digitalization, targeted prevention, and new care models.

Paradoxes of the system: little money, many examinations

In Slovakia, a lower share of GDP goes to healthcare than the European average, yet patients undergo roughly 11 outpatient examinations per year—one of the highest figures in the Union. Such a discrepancy suggests that we spend money inefficiently and processes don’t work. Consistent gatekeeping is missing from the system: the general practitioner should hold the "keys" to specialists and filter out unnecessary consultations.

In practice, however, a patient often requests a referral and goes to several specialists one after another, even when it isn’t necessary. A more refined second-opinion model is therefore being discussed: the basic examination is covered by the insurer, and the patient can transparently pay extra for an additional voluntary consultation. Above all, though, process optimization and better coordination between levels of care are crucial.

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Allan Böhm

Seerlinq, Premedix Academy
Allan Böhm, MD, MSc, PhD, MBA, FESC, FJCS is an established Slovak cardiologist and scientist, known for his pioneering work in precision medicine. He is the founder and CEO of Premedix, a leading research organization and clinic in precision medicine, where he also serves as a scientist and practicing cardiologist. In 2022, he expanded his entr…

Jozef Dolník

Národný onkologický ústav
In 1999, MUDr. Jozef Dolník, PhD., MPH completed his university education at the Faculty of Medicine of the Comenius University in Bratislava, majoring in general medicine. In the years 2000-2009, he worked at the First Surgical Clinic of the University Hospital Bratislava. In 2009, he started working at the Department of Surgical Oncology at th…

Ľubomíra Izáková

Faculty of Medicine in Bratislava of Comenius University
Doc. MUDr. Ľubomíra Izáková, PhD. is an associate professor of psychiatry at the Psychiatric Clinic of LFUK and UN Bratislava, she also teaches at the Faculty of Arts of Charles University in Bratislava. Since 2022, she has been the Head of the Psychiatric Clinic of the Faculty of Medicine of the University of Physical Sciences and Charles Unive…
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