Slávka Šikurová
She is the founder of Predu, a company that has been developing software solutions, automating processes and supporting digitalisation across both the public and private sectors for the past eight years. The company specialises in comprehensive tailor-made solutions, including the development of information systems, intelligent automation and the use of artificial intelligence. Predu is among the pioneers of practical AI deployment on the Slovak market, having delivered its first comprehensive AI solutions more than five years ago. Today, it focuses primarily on intelligent document processing, information retrieval, AI assistants, and the automation of decision-making and administrative processes. She has more than 18 years of experience in IT, business and the management of technology projects.
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AI in Public Administration Without the Marketing or Science Fiction (15 min)
Artificial intelligence in public administration is often associated with visions of the future or concerns about automated decision-making. In reality, however, its use is far more practical. The presentation will introduce specific projects from public administration and regulated organisations where AI is already helping civil servants, analysts and citizens work more efficiently with large volumes of information. Using real-world examples from ministries, customs administration and other organisations, it will show how AI can support work with extensive case files, document and recording analysis, contract performance monitoring and communication with citizens. The presentation will also highlight that the greatest value of AI in public administration does not come from automating decisions, but from supporting people in making them. It will demonstrate how AI can be introduced safely and transparently in environments with strict requirements for legislation, auditability and data protection.
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Application using AI to process applications for Czech citizenship (7 min)
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Artificial intelligence in education - fast and efficient support for data collection (12:47 - 12:57)
We will present how the Ministry of Education, Science, Research and Sport of the Slovak Republic has introduced an AI-based chatbot to simplify and speed up data collection on pupils and teachers in schools to allocate funding.
In a period of annual data collection involving thousands of schools, there is a lot of pressure on the Ministry's staff, who have to deal with many queries and confusion from school representatives. The AI-based solution has enabled instant and 24/7 responses to the most common data recording and completion questions, relieving the Ministry of many phone and email queries. Daily, the AI answered 1,500-2,000 questions from school representatives. In addition, the chatbot also allowed users to send more complex queries directly to the Ministry's methodologists via the ticketing system. This digital tool simplified and streamlined communication, reduced the administrative burden and increased the fluidity of the data collection process. This pilot project has demonstrated the benefits of an AI solution for the Ministry, and we believe that it will continue to aid data collection in the future with a more widespread scope.