“One and enough” principle in the public sector
During 2018-2021 period, we are focusing on visible improvements of eGov services for citizens and entrepreneurs, we have prioritized services, which burden citizens as well as entrepreneurs the most. We concentrate on removal of barriers of wider using of electronical services, establishing of more user-friendly interface, maintenance of reference data and on quality of data. Electronical services such as payments via internet, listings from register, access via mobile, more transparent search, simple service navigation, manuals, guidebooks, on-line services guideline as well as option to complain and provide feedback are all new tools, which citizens and entrepreneurs can expect in short-term period. slovensko.sk will remain a gateway, where citizens can easily get to services, which they need in a life event. On the side of state, orchestration and integration of processes will bring automatization and acceleration. Also, our intention is to introduce active use of AI solutions in a field of business analyses as well as blockchain. Presentation will show in which phase of this process we are as of now, which projects have been approved, which are in a pipeline, how we’ve approached security concerns and protection of personal data and what kind of legislative we need to adopt to fulfil our goals. We will also introduce certain timeline of activates as well as risks related to this process and how we intend to mitigate them.
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Martina Slabejová
AmCham
Her previous working experience covers more than 17 years in the IT industry and over four years in the real estate industry. Before joining American Chamber of Commerce, she was the Group Leasing Director at HB Reavis, leading a group of leasing professionals across five countries, as well as co-creating new hybrid work strategies. She also ser…