The goal of Operational programs for infomatization of the society is usually to provide citizens (physical or legal bodies) with diverse electronic services. Electronic forms are often used to support realization of these services.
Public administration central portal (UPVS) has been established as the union access point. This portal offers the set of standard services to support the whole process of electronic submission and delivery of electronic documents. The standard UPVS services are expected to be used in maximal extent to avoid solving the problems in different systems again and again.
Currently valid laws and standards do not set the only mean how the electronic services should be implemented. Only basic boundaries ensuring legally acceptable electronic submission are defined. It is up to the service provider to choose the technologies and principles to be used.
This short paper introduces one alternative how to deal with the problem. The process from submission to processing via UPVS services that was chosen by the Ministry of Labour, Social Affairs and Family for the agenda of social benefits will be shortly described.