Why public transport is going digital

Each stakeholder has different needs: the passenger requires reliable and up-to-date information, the operator manages drivers and optimizes operations, the contracting authority monitors the quality and scope of the service, and the organizer of the integrated system uses data to decide on changes. Tens of millions of euros are at stake annually, so without measurement and evaluation, good decisions cannot be made. Crucial are accurate and fast data on vehicle locations, delays, revenue, and honored transfers. Only then can public transport offer a level of quality that naturally convinces people to leave the car at home.