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DISCUSSION "Digital Documents on Mobile: The Future of Identity in Slovakia"

Melinda Burdanová - , Slovak Post Office · Martin Hrachala - Director-General of the Informatics, Telecommunications and Security Section, Ministry of Interior of the Slovak Republic ·

Slovakia is testing digital IDs on mobile: you can keep your ID card and driver’s license in your smartphone. The pilot is running in cooperation with Slovenská pošta and aims to show what this new identity will bring in practice. The project is evolving step by step—from simple identity verification to secure data sharing and signing.

Mobile IDs in practice: a pilot at the post office

The Ministry of the Interior launched pilot verification of digital IDs initially at eight post offices in regional capitals; after a smooth run, it expanded it in May to nearly 1400 branches. The goal is clear: to simplify identity verification and lay the groundwork for broader use beyond public administration. The postal service sees benefits especially in faster service and reduced error rates once machine verification via QR code and automatic data extraction are introduced.

Today, identity checks at the post office work simply—the clerk visually compares the data from the app; the app does not allow screenshots, and in case of doubt can request a plastic ID. Use is deliberately limited to low-risk services. Customers appreciate that they don’t have to carry a physical ID card or driver’s license; they have their phone with them, and using it is convenient and fast.

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Martin Hrachala

Ministry of Interior of the Slovak Republic
Martin Hrachala is the General Director of the Informatics, Telecommunications, and Security Section at the Ministry of the Interior of the Slovak Republic. Throughout his professional career, he has held various managerial positions and has experience in project management, designing functionalities and processes in information systems, process…

Melinda Burdanová

Slovak Post Office
Experienced manager in sales, distribution, and product development. At Slovak Post Office, she holds the positions of Vice-Chairman of the Board of Directors and Director of Sales, where she is responsible for managing the branch and sales network, as well as overseeing the company's product, B2B, and marketing activities. She graduated from th…

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