IGNITE SESSION: Business service monitoring
The aim of this paper is to introduce:
- Innovative concept of operational security monitoring (SecOps) using a unified data base for monitoring and elimination of security threats and ensuring continuity of business services,
- key benefits of such a concept for business service continuity and reduction of MTTI and MTTR:
- real-time visibility and notification
- early detection of problems - prediction
- security threat recognition
- improved reliability of IT resources
- performance monitoring
- real deployment of the concept in the environment:
- utilities - Slovakia, Stredoslovenská distribučná a.s.
- REWE Group business chain
Digital resilience is no longer a choice, but a necessity: our operations depend on IT and especially on energy networks, where outages are virtually intolerable. In a rapidly changing environment, pressure from regulators and legislation is increasing, and cyber risk is part of doing business. The key is visibility, incident prediction, and rapid response across teams. Modern society rests on the continuous availability of technology, with critical infrastructure such as energy having zero tolerance for outages. Cyber threats should therefore be viewed as a routine business risk, not merely a technical topic for the IT department. The situation is complicated by the constant evolution of the environment and growing regulatory demands, which puts emphasis on prevention and preparedness. When an incident does occur, the complexity of systems requires the collaboration of multiple teams: operations, IT security, governance, audit, and engineering. Reliably connecting these competencies is difficult and, without a unified data foundation, leads to delays. Resilience therefore rests on a shared picture of reality, clear responsibilities, and swift coordination.Why digital resilience is crucial
Miloslava Gábrišová
