The state wants to simplify digital services and reduce costs by building competence centers for key areas. NASES will focus mainly on forms and integrations so that authorities and citizens work with less bureaucracy and greater comfort. The goal is faster adoption of technologies, better data integration, and unified rules across ministries.
Forms: from general submission to intelligent guides
There are currently approximately 2 500 active forms on slovensko.sk, and historically about 8 000 versions have been created. As much as 30 % of submissions are 'general submission', which in effect only delivers an electronic envelope and does not bring the added value of digitization. These are often scans that have to be manually extracted, which is labor-intensive and slow. The aim is therefore to design forms so that they work with data, are pre-filtered, and are simpler to use.
The new forms platform will enable faster creation, better integration with data sources, and pre-filling of data. Long 'scrolling' will be replaced by step-by-step guides, and a repository of reusable elements and attributes will be created in cooperation with the data office. A tool from Adobe will ensure backward compatibility and all legally required outputs; there are also plans to amend regulations so that XML is used as standard for machines and PDF for human-readable visualization. The competence center will design or modify forms, provide training, and centrally provide the necessary transformations so that authorities use them consistently and without duplicate costs.
Integrations and the CAMP platform: less bureaucracy, more automation
Since 2021, NASES has been building an internal integration team; today, 363 entities are connected across 435 projects, and the portal offers approximately 2 700 services. The process to date has been lengthy and technically demanding, even though the documentation and conditions have been unified. The new CAMP platform will provide a single place to publish and manage APIs for government portals, with unified security, versioning, monitoring, and analytics. A large part of administration will be doable in a point-and-click manner, and the average effort for an integration should drop from today's eight person-days to roughly half.
The ambition is to gradually migrate existing interfaces to CAMP and eliminate unnecessary bureaucracy when connecting new services. The first new forms (including general submission with attachments) are already in test operation and, after security and performance testing, are to be made available to the public, provisionally during the first quarter of next year. The Slovensko.sk 3.0 project is being prepared, but it is going through the standard process of preparation and consultations, so it is still too early for details. The result of these steps should be faster processing, less manual work at authorities, and more user-friendly services for people and companies.
