She has been working in social services since 2005, and since 2008 has specialised in quality management, process management and the implementation of quality management systems. Between 2019 and 2023, she worked on the National KSS Project as a trainer for quality assessors, a trainer-methodologist and an expert on the revision of assessment methodology. She currently works as the director of a social services facility and as a trainer; she is also the co-author of methodological material on quality standards in social services.