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Digital Transformation in the Area of State Social Benefits and Services (10 min)

Miroslav Danček - , Ministry of Labour, Social Affairs and Family of the Slovak Republic · Marek Morvai - PMO Lead for Czech Republic and Slovakia, SoftwareOne ·

The Ministry of Labor, Social Affairs and Family of the Slovak Republic is modernizing the administration of social benefits and services. Through an information system for forecasting, analysis and data provision, it is introducing a unified, integrated platform that enables process automation and expenditure forecasting while facilitating transparent data sharing with the public and local governments.

The Ministry of Labour is digitizing data on social benefits and allowances to replace fragmented Excel files with a unified system. The new solution combines predictive planning with open data for the public and local governments. The goal is faster, data-driven decision-making and greater transparency.

Why the way of working with data had to change

Data on benefits were scattered across numerous Excel files, which hindered analyses and increased the administrative burden. An analyst had to open dozens of spreadsheets just to obtain an annual overview, and even then there was no tool for instant evaluation of the impacts of changes. A publicly accessible, clear, and secure way to share data was also missing. The project therefore aims for predictive planning and open data, which will speed up responses to ad hoc requests as well as the preparation of the budget and legislation.

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Miroslav Danček

Ministry of Labour, Social Affairs and Family of the Slovak Republic
He graduated from the Faculty of Mathematics, Physics and Informatics at Comenius University in Bratislava with a degree in Economic and Financial Mathematics. Since the beginning of his professional career, he has built expertise in public policy analysis, economic modeling, and data analytics. He also gained valuable experience through his inv…

Marek Morvai

SoftwareOne
An experienced IT Project Manager and PMO leader with extensive experience in managing complex technology projects across both the public and private sectors. He specializes in digital transformation, the implementation of Microsoft 365 and Power Platform solutions, and data analytics (DWH/BI). Throughout his career, he has led large-scale initi…

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