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MLOps - AI symphony outline

Jakub Novotný - , Slovak Telekom ·

Dozens of AI models in production, efficiently and reliably, thanks to a unified technical infrastructure.
Sharing know-how and a collaborative approach, as the energy of joint development of the AI domain.
Freedom and space for the latest AI/ML innovations and trends in business practice.
3 key elements that, together with the MLOps approach, make up our AI symphony.

Step by step, Telekom is transforming its organization into an AI‑driven company. The key is not only the models, but above all the infrastructure that enables them to be developed, deployed, and scaled quickly and reliably. Modularity and standards connect teams, accelerate delivery, and bring sustainable innovation.

From the first models to a robust infrastructure

In 2016, Telekom established a dedicated data science team and moved its AI/ML infrastructure to the open‑source ecosystem. The first production applications gradually emerged in the areas of customer retention, product mix, and effective marketing communication; later, customer experience and network quality were added. As Jakub Novotný emphasized, a lot is said about models, but without quality infrastructure they will not reliably deliver value in production. However, there is no single “right” infrastructure; each use case has its specifics and requires a different technological approach.

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Jakub Novotný

Slovak Telekom
Jakub has been creating and shaping the fields of Machine Learning and AI at Telekom for more than 12 years. He went through several domains of the data world, from data analytics, data mining, through data science to technical topics - MLOps. He was a key figure in the migration of the internal AI/ML stack to the open-source environment. For ma…
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