Digital identity as an enabler of change and new business opportunities in the financial sector
Selected examples of innovations in the field of digital identity. Where is the future of using digital identity in the public administration, banking, insurance, telco and other sectors?
Digitalization is not about scanning papers, but about transforming services into secure and convenient digital processes. The key is digital identity, which lets you know who is on the other side of the screen at every step of the service process. Experience from the Czech Republic shows that the private sector, rather than the state, can be the engine of progress. People’s expectations accelerated after the pandemic: they want to handle services on their mobile, quickly and securely. For that to work, an organization must be sure it is really communicating with the right person — at registration, when updating data, and during transactions. Digital identity is therefore permeating both traditional and new segments and protects against fraud. Without it, “digitalization” is just moving papers into PDFs.Digital identity as the foundation of modern service delivery
