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AI assistant eGov services for the citizen

/ Lecture
The most significant trend in the development of artificial intelligence in the private sector currently concerns the use of chatbots, with which users can talk as if they were another person. Intelligent assistants based on chatbots represent the possible future of e-Government. The user grants such an assistant permission to access the selected set of personal data stored in his storage. The assistant can automatically alert the citizen to arising claims or obligations. The user can decide to deal with the life situation that has arisen as soon as the assistant reminds him, or he can plan it for later so as not to miss the deadline. How it works, we will show in this presentation.

Dagmar Ceľuchová Bošanská

Dagmar Celuchova Bosanska founded companies Alistiq and CareWave and is an expert in innovations and digital transformations with many years of experience. In a data-driven era, she helps states and cities to come up with new solutions and offer value-added services to their citizens and businesses. Dagmar studied information technology, mobile communications and statistical signal processing at the Vienna University of Technology where she was also a part of a research team developing technology simulators for the fourth-generation mobile networks. In the company Frequentis, she was responsible for the safety and correct implementation, integration and optimization of the world’s first IP-based radio networking and communication system …
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