The most significant trend in the development of artificial intelligence in the private sector currently concerns the use of chatbots, with which users can talk as if they were another person. Intelligent assistants based on chatbots represent the possible future of e-Government. The user grants such an assistant permission to access the selected set of personal data stored in his storage. The assistant can automatically alert the citizen to arising claims or obligations. The user can decide to deal with the life situation that has arisen as soon as the assistant reminds him, or he can plan it for later so as not to miss the deadline. How it works, we will show in this presentation.